Privacy Policy

Rishta Mantralay ("we", "us", or "our") is dedicated to protecting your privacy. This Privacy Policy details how we collect, store, handle, and protect your personal and family information during your engagement with our offline matchmaking services.

1. Information We Collect

To provide a deeply compatible and highly curated matchmaking service, we collect detailed personal and family profiles. This information includes, but is not limited to:

• Candidate details (Full name, age, gender, educational credentials, profession, and values).
• Family details (Family background, parental occupation, residential history, and cultural expectations).
• Contact and identification details (Phone number, email address, physical address, and documents for offline verification).
• Lifestyle preferences, partnership goals, and compatibility criteria.

2. Document Verification

To maintain the integrity and safety of our verified network, we perform rigorous background assessments. During registration, we collect government-issued identification, proof of education, and professional credentials solely to confirm candidate eligibility. These documents are stored securely and are never shared with any other member.

3. Absolute Confidentiality & Sharing

Unlike online matrimonial sites, Rishta Mantralay operates entirely offline.

• No Public Database: Your profile is never uploaded to any public index, website, or searchable online directory.
• Mutual Consent: Detailed profile information is only shared with potential matches after both parties have explicitly reviewed a high-level summary and given written consent.
• Controlled Access: Only your dedicated Relationship Consultant has direct access to your profile files.

4. Information Security

We employ strict technical and organizational safeguards to protect your data. Access to digital systems is encrypted and limited only to authorized advisory personnel. Physical documentation, if any, is stored in secure, locked facilities under strict watch.

5. Retaining and Deleting Data

We retain your profile information for the duration of your membership or until a match is successfully aligned. Once your engagement ends, or upon your explicit request, we securely archive or purge your personal documents and profiles from our systems in accordance with standard legal protocols.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your profile, please contact our privacy advisory unit: